Frequently Asked Questions

When does summer camp registration open?

For summer camps in 2025, registration opens early for Members Only on Friday, November 29th. Members will need to check their emails for a special passcode to access the registration page. Registration will open to the general public on Friday, December 6th, 2024.

How can I register for camp?

The fastest and easiest way to register is to use our online registration system. You can also register over the phone with a credit card by calling 724-228-9256.

Are there any discounts available? 

We offer an Early Bird Special for anyone who registers for camp before February 1st.

Do museum members get any perks in regards to summer camp?

Yes! Members get access to early registration, as well as a discounted price on all summer camps. Become a member today!

How many other children will be attending camp? 

Most of our camps have a capacity of 20 campers. We have a 1:10 ratio for adults and children.

What will the staffing look like during summer camp? 

Jocelyn, the Manager of STEAM and Education Programs, will be teaching all weeks of summer camps. She has a degree in Education and over 15 years of teaching experience, both in formal and informal settings. She has also been working and volunteering in various summer camps since she was a teenager!

At least two adults will be present with summer camp programs at all times (in keeping with the museum's 1:10 adult-to-student ratio), and there may be times when there will be additional helpers in the classroom as well. All museum staff and volunteers must pass a background check and maintain updated clearances.

What are the camp hours? 

Camp starts every day at 9:00 AM and concludes at 12:00 PM. Doors open for morning drop-off approximately ten minutes before the start of the camp day.

If you will be running late to pick up your child, please call 724-228-9256 to let us know as soon as possible. 

What is your refund/cancellation policy? 

The Pennsylvania Trolley Museum reserves the right to cancel any program due to insufficient registration, inclement weather, or other unforeseen circumstances. In the event of a full week cancellation, all participants will be given the opportunity to switch to a different week of camp (pending availability) or be issued a full refund. Any cancellations due to insufficient registration will be communicated at least two weeks prior to the start of the camp date.

A registered participant may cancel their summer camp registration at any time up to 60 days prior to the start of the camp by providing written notice to the museum. Within 30-60 days of the start of the camp, a participant can receive a 75% refund. Within 30-14 days of the start of the event, a participant can receive a 50% refund. No refunds will be issued for cancellations made within two weeks of the starting date of camp. 

What other information do you need once my child has been registered for camp? 

As we approach the start of the summer camp season, a Summer Camp Information Letter will be emailed out to all registered participants. This letter will include important information about pick-up, drop-off, and also provide a general overview of the camp day.

This letter will also contain a digital Summer Camp Registration Form. This form must be completed in order for your child to attend summer camp. We ask that this form be filled out no later than one week before the start of your child's camp.

Where should I arrive to pick up or drop off my child for camp? 

Camp will be at our new Welcome and Education Center this year! The address is 1 Electric Way, Washington, PA 15301. Please use the Groups Entrance, located on the side of the building.

Do I need anything when I pick my child up? 

Yes. We require photo identification to release your child to the proper adult. No child will be released from our care without proper identification.

Do the campers get to see the museum during camp? 

Yes! Throughout the week, campers will get to take multiple trolley rides, go on a guided tour of our Trolley Display Building, explore the exhibits in the Welcome and Education Center, and will also get to see some behind-the-scenes areas as well. Campers will also get to spend some time playing outside on the playground at our own J. Barry Stout Park (weather permitting).

Will campers be given a snack or provided with any food throughout the camp day? 

Each day, campers will receive a snack provided by the museum. These snacks will all be individually wrapped and will vary depending on the day. Camp snack options will most likely include: goldfish crackers, potato chips, pretzels, gummy fruit snacks, or popcorn.

You are more than welcome to provide your own snack from home for your child to eat during our daily snack break.

We do not provide any snacks that contain peanuts, but we cannot guarantee a nut-free environment.

My child needs to take medication during camp. Are museum staff able administer medication?

No. Museum staff are not able to administer any medication to your child. Campers will be responsible for carrying any medication they may need (such as EpiPens, inhalers, etc.) themselves. If medication must be administered during camp hours, please call 724-228-9256 ext. 6011 to discuss options.

Our family is experiencing financial hardship but would love for our child to attend your summer camp program. Is there any financial aid available? 

Please give us a call at 724-228-9256 ext. 6011 to discuss any options that may be available to assist you and your family.